As a multi-unit franchisee at The Eggfree Cake Box, a leading cake retailer in the UK, I manage the operations and finances of three stores, overseeing a team of 30+ staff and ensuring customer satisfaction and quality standards. I have increased the sales and profitability of my stores by 30% in the last two years, thanks to my strong skills in team leadership, time management, and budgeting.
In addition to running my own business, I also serve as a board trustee at Rapport Housing & Care, a charity that provides housing and care services. I contribute to the strategic direction and governance of the organisation, as well as support its fundraising and community engagement activities. I am passionate about making a positive difference in the lives of vulnerable people and using my expertise in the food industry to enhance their well-being.