Natalie Ilangakoonge

Natalie Ilangakoonge is the National Franchise Sales Manager for Jackson Fire and Security. She began her career in the call centre industry, where she spent 15 years developing her skills in coaching and management. During this time, Natalie played a key role in driving business growth by improving customer service operations and meeting key performance indicators (KPIs).

With over five years of experience in the franchising sector, Natalie has specialised in operational development and sales. Her expertise includes streamlining processes, enhancing franchisee support, and driving sales growth. Natalie’s strategic approach and dedication will prove instrumental in expanding Jackson Fire and Security’s franchise network.