Walfinch Suffolk Coastal Home Care Named as Winner of Major National Award

Sarah Wickham, franchisee and managing director, Walfinch Suffolk Coastal home care has been named as a Great British Franchisee Award winner.  Sarah who originally began her career as a carer, has now built her franchised business to support people in their own homes, offering companionship visits to intensive live-in care.  Sarah now runs three franchised territories covering Suffolk Coastal, Norfolk and West Suffolk, employing 115 carers.

Deemed as one of the highest honours in the industry, the Great British Franchisee awards, Great British Franchisee Awards 2023, recognise outstanding franchisees’ ability to perform exceptionally well in all areas of their business.

Entries were judged on: stability and business experience, growth, staff retention, customer satisfaction, community involvement, inspired leadership and how the franchisee was involved in the franchise network.

Sarah Wickham was Walfinch’s very first franchisee, having established the Walfinch Suffolk Coastal business in December 2019 and reaching profitability in just three months.  Sarah started her business during the COVID pandemic and has worked hard to attract a loyal client base and grow the business.  

Sarah Wickham says:

The current care services Sarah’s team offers include companion care, elder care, dementia care and respite care, plus care to people living with disabilities, stroke rehabilitation, injury and convalescent care and end-of-life care.

The Great British Franchisee Award Judges said:

Last year, Sarah was also confirmed as a finalist in The Women Achieving Greatness in Social Care Awards; a national awards programme designed to celebrate female contribution to the social care industry.