Visiting Angels awakens the greatness within at the annual conference

In-home care franchise Visiting Angels has wrapped up another year with a grand celebration of network-wide achievements. While franchisees, carers and the head office team were invited to reflect on a remarkable 2024 marked with growth and success, this year’s theme of ‘Awakening the Greatness Within’ also underscored the brand’s commitment to unlocking the full potential of its network as it looks ahead to 2025 and beyond.

Over 300 franchisees and carers from across Visiting Angels’ network attended the brand’s fourth annual conference, held at the Leonard Royal Hotel in London. With ‘Awakening the Greatness Within’ as the running theme for the day, the event centred around harnessing kinetic energy to drive the business forward into 2025 – a concept UK CEO Dan Archer developed after reflecting on the brand’s remarkable progress this year.

“When I think about our incredible growth, I’m reminded of a lesson from my GCSE Physics,” said Dan. “Potential energy is the energy stored, waiting to be released, while kinetic energy is the force created when that potential is set in motion. Over the years, we’ve built a solid foundation – strong brand recognition, glowing online reviews, exceptional client care and a national staff turnover rate of under 10%. This conference wasn’t just about celebrating where we are – it was about unleashing that stored potential, turning it into the momentum that will propel us toward even greater success.”

And, thanks to some inspiring keynote speakers – including renowned sports and business coach Jamil Qureshi, accredited psychologist and confidence coach Delphine Legat, and Ryan Armitage, Director of healthcare recruitment franchise Tezlom – attendees left energised and ready to take on 2025 with renewed purpose.

Later in the day, Visiting Angels hosted an illustrious black-tie event where the network celebrated its top achievers. Among the honourees was Sheena Khangura, who received the Newcomer of the Year award after successfully launching Visiting Angels Stirling in July.

“When I started this franchise, I never imagined we’d be supporting the local community so quickly,” said Sheena. “Running a care business has been an incredible journey. I’m loving every second of it. I’m truly honoured to receive the Newcomer of the Year award for 2024 – every bit of hard work has certainly been worth it! Congratulations to everyone who won awards this year!”

And the top prize, Franchisee of the Year, was awarded to Nicky Goodall at Visiting Angels North Shropshire. “We’re truly honoured to be given this award,” explained Nicky. “Our journey began in 2021 when we signed for the franchise, and we started trading in March 2022. Since then, it’s been non-stop! It’s been an incredible ride, and we’re proud to be carer-centric while working towards our mission of becoming Employer of Choice by 2030. Our amazing team in North Shropshire is continuously growing and transforming the face of care in our community – none of this would be possible without them.”

As the in-home care franchise welcomed 21 new franchisees this year, Visiting Angels’ goals for moving forward have been affirmed by its recognition as no.43 in this year’s prestigious Elite Franchise Top 100 league table.

“As we ride the wave of this annual conference, we’ve already begun transforming our potential energy into real momentum,” concluded Dan. “Together, we’ve built a national franchise network that places people at the centre of everything we do. This event has not only reignited our shared commitment to our carer-centric mission but also reminded us of the profound impact we can have when we work together.”

“I want to express my heartfelt thanks to the entire network – for what we’ve achieved so far and for the incredible milestones still ahead – as we work to transform social care for the better.”

For more information about Visiting Angels and their franchise opportunities, visit their profile.