Following trials, Subway® announces phased reopening

Today, Subway® begins a phased reopening of selected, locally owned and operated Subway® stores, across the UK and Ireland. Approximately 25% of Subway®’s stores will start to reopen from 12th May with new operational and social distancing safety measures implemented to ensure the continued protection of guests, third-party delivery and supplier drivers, Sandwich Artists™ and the wider communities in which they serve.

The measures include new fixtures, new directional signage to support social distancing, enhanced hygiene practices and the supply of PPE to protect Sandwich Artists™, guests and delivery drivers. These procedures will ensure the brand’s Franchise Owners are able to operate and trade responsibly and have been tested in a small number of stores that have remained open to support and serve key workers and hospital staff. 

Colin Hughes, Country Director, Subway® UK & Ireland said: “Everybody in our Subway family and the wider communities they serve, has shown great resilience in adapting to these challenging times that we currently find ourselves in. We are extremely grateful for their ongoing support in anticipation of this next phase of our gradual reopening, which will enable us to continue to serve our communities and frontline workers, who have helped us all so much in recent weeks. We have slowly and safely introduced a new store operating framework that will be rolling out across stores to protect guests, Sandwich Artists™, delivery drivers and our suppliers. The weeks and months ahead will continue to be challenging for everyone and Subway will play its part in supporting the new normal whatever that may look and feel like.”

As well as supporting their local communities, Subway® stores will continue to support NHS and key workers. All NHS workers will receive 25% off their orders which is in addition to Subway®’s existing initiatives.  Recently Subway Franchise Owners donated over quarter of a million Subs to local communities, key workers and those who really needed it. 

Guests can check if there is a Subway® store open in their area by visiting the Subway website. With free delivery offered on all third party orders over £10, guests can also check which stores are open for delivery by logging onto Just Eat, Uber Eats or Deliveroo, and can use Mobile Order collection via the Subcard® Loyalty App.