Concept Claim Solutions: How We Really Make A Difference

Concept Claim Solutions are home insurance claims management specialists, whose job is to make sure a policyholder gets everything they’re entitled to when making a home insurance claim.

Concept, together with their franchisees, are committed to positively impacting society. They are proud supporters of the Ivison Trust, a charity focused on child sexual and criminal exploitation, and the Insurance Charities.

1. Child Exploitation Conferences Parent-Led Training

Thanks to the Ivison Trust, franchisees and the Concept team helped to organise and sponsor the Child Exploitation Conferences in London and Manchester. These events brought together over 160 police officers, social services and educational staff to create policy chance & raise awareness regarding County Lines (modern slavery and trafficking of children).

Franchisees took part in workshops to discuss how businesses can better support educating children and families about the dangers of County Lines and have since advocated for policy changes to ensure parents are informed of the increased risk when their children have neurodivergent needs or are excluded from school.

Currently, parents are not informed of this proven connection. Here is some of the feedback from the police, social services & teachers:

• “Absolutely brilliant day – very moving and thought-provoking about how we involve parents as partners”
• “It made me think about the impact of what we do as professionals on people’s lives”
• “Great session to get professionals talking.”
• “Other professionals keep saying ‘this wouldn’t happen in my area’ but these stories prove that it does and we need to listen and not say ‘wouldn’t happen’.”
• “Very impactful sessions which built a very informative day. Great open conversation led sessions. Day as a whole identifies where agencies need to learn to work together more.”
• “The cross disciplinary teams provoked very useful discussions.”
• “Truly inspirational and as an officer I promise to ensure we do better.”
• “A brilliant day and I will take it back to the service and reflect on how to change interactions with young people and families. Loved to think about how we can strengthen family ties.”

2. Webinars

Over the summer, in collaboration with Ivison and London Metropolitan police, Concept have supported hosting four webinars that over 1,000 parents, social services, foster parents, and community members attended to help them better understand how to spot signs of exploitation.

3. Parent Support Group

In September 2023, recognizing the lack of support for parents dealing with child exploitation, the Concept team collaborated with the Local Council to establish a weekly Parent Support Group. Both franchisees and the head office have sponsored this initiative. Each session the group focuses on specific issues such as grooming, children’s mental health and domestic violence.

With the Parent Group, the Concept team are also working with the Odd Arts Theatre Company to introduce workshops in secondary schools.

A parent in the group said, “My life feels like a Netflix movie, it’s just awful. But I feel I can see the end of the tunnel now through coming to the parent group”.

4. Insurance Charity

Concept Claim Solutions are committed to supporting newcomers in the industry & take great pride in connecting individuals from other insurance and business sectors with potential clients & offering them valuable networking opportunities.

One of their notable achievements in this regard is the successful organization and hosting of the CII Christmas Dinner, which brought together franchisees from the Northwest and 50 influential individuals from the insurance sector, whilst also raising money for the Insurance Charities.

This year, Concept have taken the lead in organising the Preston and Blackpool Chartered Insurance Institute Annual Dinner. Concept are proud to be the Gold sponsor and have secured sponsorships from prominent organizations such as Platinum Rowlands Hames Chartered Insurance Brokers, PIB Insurance Brokers, Tower Insurance Brokers, Perfect Group, GRS Loss Adjusters, and the British Damage Management Association.

Concept have consistently engaged in various sector related conferences, in their pursuit to stay abreast of industry developments. Their foremost priority is to share the latest insights & trends to their franchisees.

Are you wanting to make a significant difference in your local community? Speak with a franchise specialist to find out more on this incredible business opportunity!

To find out more about Concept Claim Solutions and their franchise opportunities, visit their profile.