Change in direction for trained chef

Steve Macqueen, a trained chef, had worked in sales in the food and catering industry for many years. In 2016, he decided it was time to try something new and to own his own business.

As an early step in his research, Steve attended The National Franchise Exhibition in Birmingham to explore how taking on a franchise would support his goals. He was clear that he wanted a task-orientated business which would be simple to operate, and van-based franchise opportunities especially appealed to him.

After meeting the Agency Express team at the exhibition and doing further research into the industry, Steve felt that a franchise with the provider of professional estate agency board services would meet all his requirements.

“It was important to me to have back office support so that I could get on with the day-to-day, customer-facing side of any business I ran. The Agency Express franchise model offered ongoing support with accounts and credit control, which especially appealed to me.”

Steve became an Agency Express franchisee in January 2017, completing a training course at their head office which covered all aspects of operating his new franchise. He was then given support to launch his business which included making first contact with prospective customers.

 “The training and help with launching in my local area really was thorough and gave me the best start, but it’s the ongoing support from head office and the other franchisees which is so fantastic. It’s the huge advantage of taking on a franchise rather than going it alone.”

Nearly a year on, and Steve enjoys the daily mix of fulfilling the booked jobs, and visiting estate agents.

“As I’ve built the business I’ve enjoyed being able to adapt the way I work to suit me, and I get a real buzz from signing up a new customer.”

Find out more about our upcoming events and book your free tickets today!

Other articles

Let the best in franchising shine – entries now open for 2025 BFA HSBC UK British Franchise Awards

The BFA (British Franchise Association) has announced that the BFA HSBC UK British Franchise Awards 2025 are open for entries For some brands, simply making the finals is a tremendous...
Read more

CareYourWay Launches in Alton, Farnham & Farnborough with a Warm Community Welcome!

CareYourWay’s launch event in Alton brought the community together to celebrate the new family-led home care service, with support from local organisations and fun activities. Another Incredible Milestone Reached CareYourWay,...
Read more

TAB’s 2025 Conference Celebrates 15 Years of Franchise Success

Leading business franchise, The Alternative Board (TAB), has hailed its 2025 Annual Conference an outstanding success, reinforcing its commitment to supporting business owners through shared learning, expert insights and networking...
Read more

Puddle Ducks Director made a Chartered Fellow

Baby and children swim school franchise Puddle Ducks is delighted that their technical director and head teacher, Ali Beckman has been acknowledged as a leader in the sport and physical...
Read more