Family values: local care company celebrates amazing expansion

Launched in December 2022, Visiting Angels has been committed to providing high-quality in-home care to the people of Oldham and the surrounding areas. Run by Roxie Taj, who has spent most of her career volunteering to support her local community, Visiting Angels is making waves in the industry, putting carers at the heart of the business who, in turn, delivers excellent care.

Since their launch eight months ago, Visiting Angels have seen massive growth, with a network of 12 dedicated carers providing 100 hours of high-quality care every week. Now, the team at Visiting Angels is joined by local businessman and care expert Badar Usmani as co-Managing Director. With 15 years of experience in the care industry, Badar brings a valuable insight, having recently left a large care business to partner with Roxie.

“As someone who has always been passionate about the quality of care provision in the local area, I knew something needed to be done to ensure a consistent, reliable level of care,” said Badar. “Something which has always bothered me about other care providers is that carer givers, these selfless key workers, are so often not rewarded or even paid adequately for their work. The way Visiting Angels treat their carers showed me that they genuinely value the hard work these people do. Their dedication to high-quality in-home care completely mirrors my passion for service delivery, and their carer-centric model really stands out in the industry.”

Visiting Angels’ ‘carer-centric’ approach sets them apart from other companies in the in-home care sector. Through both financial rewards and opportunities for career development, Roxie and Badar make their Visiting Angels team feel the value and respect that they deserve. Making no compromise in providing consistently exceptional services to the community, the duo’s team of Visiting Angels is already delivering over 100 hours of care per week, less than one year after launching. And after reaching the goal of recruiting 12 carers in the first eight months of operations, they are delighted to be opening further employment opportunities to carers seeking a role that truly values them and pays fairly.  

“When I saw what Visiting Angels were doing, and their genuine commitment to supporting their staff, I couldn’t believe how closely they aligned with my own values and beliefs within the care sector. I’m incredibly proud of the positive impact Roxie has had on every vulnerable person in our area, and I’m committed to continuing that high level of service in the years to come.”

Visiting Angels is there for families who have loved ones needing professional support in the comfort of their own homes. For more information, visit their profile.

Other articles

Homecare hero wins national talent show final as song brings judges to tears

On Thursday evening York’s Joseph Rowntree Theatre was transformed into a dazzling spectacle of talent, witnessing a magical and emotional performance from Renfrewshire homecare hero Gordon Robertson – a care...
Read more

Visiting Angels celebrate 5 offices all exceeding the £1million milestone

Homecare franchise Visiting Angels proves that being carer-centric is the only way forward as the top five offices each now average turnover of over £1.5 million per annum. Visiting Angels...
Read more

First franchisee commits to 10 more years of ‘carer-centric’ service with Visiting Angels

After joining Visiting Angels as its inaugural UK franchisee in 2019, Gareth Redmayne is achieving another first by becoming the first to renew his franchise agreement. This momentous milestone for the brand...
Read more

Oldham-based franchisee leads Visiting Angels to prestigious Great British Care Award win

Roxie Taj, franchisee of Visiting Angels Manchester East, has been celebrated for her outstanding commitment and expertise in the home care sector by securing the prestigious Care Innovator Award at this year’s...
Read more